ES
Edward S

1 reviews | Active since Jan 2020

25 Jun 2021, 10:20

Standard Bank -Breach of a Consumers Rights

Its been months now and several promises later since Feb 2021,Standard Bank has not updated my credit profile,they work with Anthony Richards and Associates who has no clue in customer services,its either they or Standard Bank does not do their job,and breaching a consumers right

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Replies (2)
Standard Bank
Standard Bank's reply26 Jun 2021, 02:40
Official
 Hello Edward
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
*** 
*** (fax)
*** 
ES
Edward S's update28 Jun 2021, 09:45
Reviewer Update
Thank you for the automated reply,however you SBSA is not giving a possible resolution or am i missing something?What does your reply mean?