1 reviews | Active since May 2013
Standard Bank branches cannot help
I've been into the bank twice to close my accounts and I cannot get it right. The first time I managed to get 1 account closed, the second time the other but I want everything closed as I do not want to deal with Standard Bank anymore! I sat for 3 hours in a queue the last time, I specifically said I do not want to come into the bank again for this and the consultant assured me this would be the last... HOWEVER... my account is still open. Why is it proving so difficult to close my Standard Bank account? I do not want to go into the bank again, it takes too long and clearly you cannot close my account there either. Sort this out over the phone as you already have signed the Accounts Closed Customer Information form.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
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