MS
Melinda S
1 reviews | Active since Mar 2020
19 Aug 2021, 10:11
Standard Bank Branch The Grove Mall
Standard Bank Branch in the Grove Mall probably has the worst ever service. You get ignored, treated like dirt and you wait for HOURS!!!!!! HOURS!!! Staff is *********** and rude and arrogant....they walk slow, they respond slow. I swear each one of them hates every single client. This branch used to be so fantastic. Look at the Google revies SBSA and do something about this.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
19 Aug 2021, 19:57Dear Melinda S
We acknowledge receipt of your post and thank you for taking the time to bring this matter to our attention.
Please accept our sincere apology for any discourtesy experienced in your dealings with us. We value your relationship with us and regret if this seemed otherwise.
As an organisation, we are committed to ensuring that the best possible service is supp**** and assure you that this will be addressed urgently.
We acknowledge receipt of your post and thank you for taking the time to bring this matter to our attention.
Please accept our sincere apology for any discourtesy experienced in your dealings with us. We value your relationship with us and regret if this seemed otherwise.
As an organisation, we are committed to ensuring that the best possible service is supp**** and assure you that this will be addressed urgently.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
Tel: (+27) ***
Fax:(+27) 11 ***
email: ***
website: www.standardbank.co.za
Standard Bank's reply19 Aug 2021, 19:57
Official
Dear Melinda S
We acknowledge receipt of your post and thank you for taking the time to bring this matter to our attention.
Please accept our sincere apology for any discourtesy experienced in your dealings with us. We value your relationship with us and regret if this seemed otherwise.
As an organisation, we are committed to ensuring that the best possible service is supp**** and assure you that this will be addressed urgently.
We acknowledge receipt of your post and thank you for taking the time to bring this matter to our attention.
Please accept our sincere apology for any discourtesy experienced in your dealings with us. We value your relationship with us and regret if this seemed otherwise.
As an organisation, we are committed to ensuring that the best possible service is supp**** and assure you that this will be addressed urgently.
Thank you for being a loyal customer.
Kind regards
Complaint Resolution Centre
Tel: (+27) ***
Fax:(+27) 11 ***
email: ***
website: www.standardbank.co.za