SS
Scentsational S
1 reviews | Active since Aug 2019
18 Jul 2023, 13:50
Standard bank branch or government office ???
Going to a Standard Bank branch is like visiting a goverment organisations, long Queue, one counter opened and that person is sitting with a customer the whole day and the rest can't help you, all I want is to close an access saving Account that I opened online but even that is difficult with Standard Bank, 30 minutes later and I am still waiting for some to help me close an account I opened online
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Jul 2023, 14:02Dear Scentsational
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Jul 2023, 14:02
Official
Dear Scentsational
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
SS
Scentsational S's updateReviewer Update
18 Jul 2023, 15:25You say my matter is in the correct hand I think I went from government offices to Parliament when your consultant contacted me it felt like she was calling from the middle of a (fish Market) for lack of a better metaphor I wish someone would go listen to that call
SS
Scentsational S's update18 Jul 2023, 15:25
Reviewer Update
You say my matter is in the correct hand I think I went from government offices to Parliament when your consultant contacted me it felt like she was calling from the middle of a (fish Market) for lack of a better metaphor I wish someone would go listen to that call
Standard Bank's replyOfficial
18 Jul 2023, 15:32Hi Scentsational
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply18 Jul 2023, 15:32
Official
Hi Scentsational
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team