RA
Rehana A

1 reviews | Active since Sept 2020

30 May 2025, 14:57

Standard bank branch is too slow

I'm here at the bank yet again, its not even busy yes I'm here already 30 minutes. I came here on Saturday, there were 12 people in front of me and I sat for over an hour. I always recalled Standard bank being faster before. What on earth is going on?? Very inefficient

0
Replies (2)
Standard Bank
Standard Bank's reply30 May 2025, 15:00
Official
Dear Rehana, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

 We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Our team will investigate this matter and get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Jun 2025, 12:28
Official
Dear Reahana, 

We hope you're well. 

We made attempts to reach you on your mobile and sadly could not get hold of you.  

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team