STANDARD BANK BRANCH DEPOSIT FEES SHOCKINGLY HIGH

Item: Standard Bank
Rating: 2
Author: MARENE J

I have been banking with Standard Bank since 1996 and never really had any reason to complain until today. I received 2 cash deposits (made at 2 different branches) into my Access account. One amount was for R350 and the other for R500. I was shocked to see that R120 was deducted from my account towards cash deposit fees....R60 per transaction. I am in shock to say the least.

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Replies (2)

Standard Bank's replyOfficial

02 Feb 2021, 00:42

Hello MARENE

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply02 Feb 2021, 00:42

Official