YL
Yaseen L

1 reviews | Active since Feb 2018

17 Feb 2018, 20:05

Standard Bank Braamfontein

We waited for almost an hour to open an account to no avail , we had to leave to find another branch ,there were a few people before us that had fallen asleep , only the Almighty knows how long they have been waiting and if they have been assisted , I hope that someone reads this and helps this branch with efficient staff and better communication with clients and potential clients ( instead of 'moving forward' Rather say 'standing still' & what's your next Rather say 'bank with another' )

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Replies (3)
Standard Bank
Standard Bank's reply18 Feb 2018, 06:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply19 Feb 2018, 10:23
Official

Dear Yaseen Limbada

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Feb 2018, 13:19
Official

Dear Yaseen Limbada

Thank you once again for your posting.

I refer to our email correspondence and would like to thank you for bringing this to our attention.

Kind regards

Clint Petersen

Complaint Resolution Centre

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