ML
Marius L
1 reviews | Active since Nov 2020
27 Aug 2024, 13:19
Standard bank bonds department in schambles
Standardbank was asked for a settlement on my bond over a year ago and they were settled accordingly. Now I get an email that I have 3 bond accounts with outstanding amounts. What is this. ***** ????? I have no idea who did not do their work but I really think someone need to be disciplined accordingly. Why is this now becoming my problem and they want statements from me but I have not received any in over a year. This is becoming a joke. Want to know how they wake up only now. Pathetic least to say
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Standard Bank's replyOfficial
27 Aug 2024, 13:31Dear Marius,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Aug 2024, 13:31
Official
Dear Marius,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***