Standard Bank bond statement not received

Item: Standard Bank
Rating: 1
Author: Madeleine W

I have submitted several requests to have my bond statement emailed to me on a regular basis - still not receiving the bond statement. If this could be linked to my internet banking profile even better - but not sure if Standard Bank has the ability as no one can even get back to a person when a query is raised

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Replies (1)

Standard Bank's replyOfficial

09 Nov 2021, 08:15

Dear Madeleine W

Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply09 Nov 2021, 08:15

Official