YS
Yaseen S

1 reviews | Active since Nov 2024

19 Nov 2024, 13:30

STANDARD BANK BOND ACCOUNT

Good Day Standard Bank

Im writing to hope that I can get assistance from someone in your contact center pertaining to my Bond Account with Standard Bank

In the last 3 weeks I have made numerous attempts trying to get assistance in changing my bond term from 30 years to 20 years and have no luck after spending a total of 20+ hour in total on the phone

please assist me with this as it is rather urgent

You may contact: F Salie on: ***

Thank you

0
Replies (1)
Standard Bank
Standard Bank's reply19 Nov 2024, 13:49
Official
Dear Yaseen, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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