STANDARD BANK BLUEBEAN CREDIT CARD

We have a Bluebean credit card through Standard bank and let me tell you, never in my life have I seen such ****py service as from this division. I don't know if Standard Bank has forgotten that this brand actually has there name on it but it is a disgrace to say the least. First off all, you never get any statements from them, unless you pay 1 day late, then the call center is all over you, trying to collect and threatening legal action. After not receiving any statements and you have to guess what your monthly instalment might be, they send you irritating SMS's to confirm that you must urgently pay the R30.00 shortfall or else... the call center is a pure form of harassment as they phone you non stop for freaken R30.00!!!!! Your call center agents need to go for training as to speaking to clients. How is it that with this account, the balance never seems to decrease, it does not matter how much you deposit.... Well I'm done venting now, as I am sure this post will not even reach any person who might deal with the situation and try to fix the problem at hand. Whenever I do get to have the opportunity to settle this credit card, I sincerely hope that we never get to hear from you ever again...