Standard Bank, Blue Route Mall, Cape Town

Standard Bank, Blue Route Mall, Cape Town. Disappointing and disgruntled. Casually clothed may have distracted the final enthusiasm for my business. Enquiring on opening an investment account, the process began and I produced a Tax Certificate proof of residence; initially acceptable, until the consultant realised I produce a 2017 version. Impromptu, I was ready to forward an electronic version of the 2019 certificate, and that’s where the deal became sour. The consultant would have to ‘check’ with her Supervisor if this was acceptable, despite our earlier collaboration which investment I was interested in. It all came down to the change of attitude, I had the feeling of being downtrodden on....unshaven, shorts and t-shirt, irrespective, I wanted to invest R100,000’s into a money market account; alas, my proof or residence was unacceptable - with the message clear that only an existing bank account proof would do. Where is the logic? Why not upfront with the details in full? Be as it may, Standard Bank will not endure my visit again.