Standard Bank Blue Route Mall branch

I've been to the Blue Route Mall branch of Standard Bank in the space of two days. The first day I've waited for two hours to see a consultant. I've eventually enquired and was told that it was short staffed due to absenteeism and staff on training. The official told me that it will probably take another hour for a consultant to attend to me. I just gave up and left fuming that they don't inform its clients about the delay.

I'm back here again today and has already been waiting more than an hour. Again I was told that the same lame excuse of Wednesday. This time I have absolutely no choice but to wait to finish my business. Standard Bank, how about providing your clients with a complimentary picnic basket to make up for the looooooooooooooong wait. Your service sucks big time. Time to weigh up my options in taking my business elsewhere. #Gatvolclient