1 reviews | Active since May 2019
Standard Bank blocks to withdraw, but like to receive
Very disappointed, unsatisfied in Standatd Bank services. Standard Bank allows funds into my account, asoon as i want to withdraw i get message my account is blocked.
I get notified that my card is ready for collection i can collect at my branch.I contact the call center and they direct me to go into the branch, with my ID and proof of residance AGAIN.The account is blocked due to those outstanding documents. The day of collecting my card, i had these documents with me, it was reqeusted, and it was given to the staff who assisted me. After my card was activated these documents was handed back to again, and i was told we are done my card is activated.
Now, after all money that i have is already on that account im blocked and cannot access that money.How does that work?
This is unacceptable as this is definitely a error on Standard Bank side.
Clients are now heavily effected, and whille our country is in a national lockdown.As a essential worker, and part of the emergency services im haveing problems to get to and from work, also not beeing able to be on standby for any calls
I trust this issue will be resolved quickly, and that contingency is put in place.
This is unacceptable as this is definitely a error on Standard Bank side.
Clients are now heavily effected, and whille our country is in a national lockdown.As a essential worker, and part of the emergency services im haveing problems to get to and from work, also not beeing able to be on standby for any calls
I trust this issue will be resolved quickly, and that contingency is put in place.
Thank you for allowing us the opportunity to look into your matter.
Complaint Resolution Centre
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Thank you for allowing us the opportunity to look into your matter.
Complaint Resolution Centre
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