EM
Ennocecia M
1 reviews | Active since Sept 2019
17 Dec 2020, 11:20
Standard bank Blocked my Account
Standard bank Blocked my account without letting me know , and when i go the bank the bank they are not clear with what the problem is they tell me that the account is fine , but when i go to an ATM i cant withdraw money , they say im not authorized to
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Dec 2020, 14:19Dear Ennocecia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Dec 2020, 14:19
Official
Dear Ennocecia
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
EM
Ennocecia M's updateReviewer Update
18 Dec 2020, 13:37I still haven't received any help standard bank , why is the customer service this poor? My account is still blocked for no reason or consent
EM
Ennocecia M's update18 Dec 2020, 13:37
Reviewer Update
I still haven't received any help standard bank , why is the customer service this poor? My account is still blocked for no reason or consent