1 reviews | Active since Jan 2015
Standard Bank blocked App without reason.
Standard Bank has blocked me from my Mobile App! I am sitting abroad (I did notify the bank and setup my account to work abroad) and am stranded! I cannot call from abroad, I cannot do anything. I cannot access my bank. This is quite an urgent matter. I have things I have to pay in South Africa. Utterly ridiculous! Not a happy customer at all!
Dear Marilee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Marilee
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Marilee
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Marilee
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***