MN
Maki N
1 reviews | Active since May 2023
05 May 2023, 09:04
Standard Bank Blocked Account Nightmare
I have been trying for more than a month to get my bank account which has been frozen for two months, unblocked. I have provided Standard Bank with all of my details and spoken to several employees and told to wait and my account will be unblocked within 3-7 working days but the account is still blocked and I am not prepared to accept any further excuses or delays.
I have been a customer at this bank for more than forty years but will now be moving my assets elsewhere after this terrible experience.
If anybody at Standard Bank can assist I would be very grateful if you could contact me by e-mail as this website does not accept my foreign cell phone number. I need this matter resolved URGENTLY !!!
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Replies (1)Standard Bank's replyOfficial
05 May 2023, 09:17Hi Maki
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply05 May 2023, 09:17
Official
Hi Maki
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
