MN
Maki N

1 reviews | Active since May 2023

05 May 2023, 09:04

Standard Bank Blocked Account Nightmare

I have been trying for more than a month to get my bank account which has been frozen for two months, unblocked. I have provided Standard Bank with all of my details and spoken to several employees and told to wait and my account will be unblocked within 3-7 working days but the account is still blocked and I am not prepared to accept any further excuses or delays.

I have been a customer at this bank for more than forty years but will now be moving my assets elsewhere after this terrible experience.

If anybody at Standard Bank can assist I would be very grateful if you could contact me by e-mail as this website does not accept my foreign cell phone number. I need this matter resolved URGENTLY !!!

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Replies (1)
Standard Bank
Standard Bank's reply05 May 2023, 09:17
Official
Hi Maki

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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