JJ
Jasmaine J

1 reviews | Active since Jun 2023

08 Nov 2024, 15:18

Standard bank blocked account

Standard bank is the worst I want my account closed and I want my money back. Standard bank blocked my account for no reason I have been phoning and emailing them I'm tired of standard bank it's been 3 months they keep on saying they gonna phone me or do a follow up but nothing for nothing

0
Replies (7)
Standard Bank
Standard Bank's reply08 Nov 2024, 15:22
Official
Good day Jasmine.

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
***
Standard Bank
Standard Bank's reply11 Nov 2024, 14:36
Official
Dear Jasmaine,

We hope this message finds you well.

We wanted to follow up as we have not yet received a response from you regarding your matter. 

In light of this, we will be closing your file for the time being as unresolved. 

However, please do not hesitate to reach out to us if you wish to re-open the matter, and we will be happy to assist you further.

We look forward to hearing from you and serving you in the future.

Kind regards
Standard Bank Hello Peter Team
***
JJ
Jasmaine J's update19 Jul 2025, 12:46
Reviewer Update
I'm still having trouble with my account is almost a year later
Standard Bank
Standard Bank's reply19 Jul 2025, 16:27
Official
Thank you for bringing this issue to our attention. 

We have noted your concerns raised and we will follow up with the relevant team. 

Please be on the look for further communication. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
JJ
Jasmaine J's update20 Jul 2025, 08:15
Reviewer Update
I'm still waiting on a reply
JJ
Jasmaine J's update20 Jul 2025, 08:16
Reviewer Update
Standard bank is not even making any contact with me
JJ
Jasmaine J's update22 Jul 2025, 17:30
Reviewer Update
And I'm still waiting on standard bank still no reply it's been almost a year and still no answer