MP
Marna P
1 reviews | Active since Apr 2018
07 Sept 2020, 13:33
Standard Bank Bizflex loan
Bizflex loan with no flexibility. I have still not received an answer from Standard bank to change a Bizflex loan to a Business loan during Covid. Poor service and no regard for small business. If you are looking for a bank and have small business stay away. I received an answer from Standard bank that they would look into it after my previous complaint but nothing what so ever was done.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Sept 2020, 16:30Dear Marna
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply07 Sept 2020, 16:30
Official
Dear Marna
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's replyOfficial
28 Sept 2020, 10:27Dear Marna
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
As per our telephonic conversation on the 28 September 2020 please be advised that your request has been escalated accordingly.
We will revert to you as soon as possible.
We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
Complaint Resolution Centre
Standard Bank's reply28 Sept 2020, 10:27
Official
Dear Marna
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
As per our telephonic conversation on the 28 September 2020 please be advised that your request has been escalated accordingly.
We will revert to you as soon as possible.
We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
Complaint Resolution Centre