LL
Leon L
1 reviews | Active since Feb 2024
19 Aug 2026, 09:27
Standard Bank Bills
The New Bills feature on the banking app does not work properly. If I want to pay my TAX, it is asking for a @pay reference no, which I don't get from SARS. I am therefore not able to call up my bill. I had to login to Internet banking and had to pay it like that. Don't the Standard Bank employees test the applications before putting it live? I am totally disgusted in the quality of work being put out.
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Replies (2)
Standard Bank's replyOfficial
19 Aug 2026, 10:07Dear Leon,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2026, 10:07
Official
Dear Leon,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Aug 2026, 14:10Good day Leon,
Thank you for taking our call.
As per our conversation, the team is aware that the Pay My Bills functionality on the app is currently not working.
We are working on resolving the issue; however, we do not have a confirmed timeline for when it will be resolved.
In the meantime, please continue using the functionality on the web.
Thank you for your understanding and patience.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our conversation, the team is aware that the Pay My Bills functionality on the app is currently not working.
We are working on resolving the issue; however, we do not have a confirmed timeline for when it will be resolved.
In the meantime, please continue using the functionality on the web.
Thank you for your understanding and patience.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Aug 2026, 14:10
Official
Good day Leon,
Thank you for taking our call.
As per our conversation, the team is aware that the Pay My Bills functionality on the app is currently not working.
We are working on resolving the issue; however, we do not have a confirmed timeline for when it will be resolved.
In the meantime, please continue using the functionality on the web.
Thank you for your understanding and patience.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
As per our conversation, the team is aware that the Pay My Bills functionality on the app is currently not working.
We are working on resolving the issue; however, we do not have a confirmed timeline for when it will be resolved.
In the meantime, please continue using the functionality on the web.
Thank you for your understanding and patience.
Kindest regards,
Standard Bank Hello Peter Team
***