bP
beata P

1 reviews | Active since Sept 2013

16 Apr 2018, 11:53

Standard Bank Biggest regret

I have asked Standardbank over and over to close my account. No email, no call, no feedback at all. In the meantime due to debit orders I have tried to stop on there website which keeps on telling me there is an error, these debit orders have cozed my account to go into a debit. These debit orders are not allowed to go off my account but Standard bank could not care if due to there bad service or lack there off that a person gets a bad credit score. I am disgusted.

0
Replies (2)
Standard Bank
Standard Bank's reply16 Apr 2018, 14:05
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

***

***

Standard Bank
Standard Bank's reply17 Apr 2018, 14:45
Official

Thank you for your posting.

Kindly note that a feedback has been sent directly to your email.

Please feel free to contact us should you require further assistance.

Best regards

Complaint Resolution Centre
***
*** (fax)
***