Standard bank, big thumbs down.

Complaint centre can't even be bothered confirming receipt of emails. Still waiting for feedback (the promised 'matter of urgency' does not mean the same to them as to us.) On permanent disability and they won't approve my claim. Tomorrow they're going to take my money again, money we need now. We have children in the house and I was the only breadwinner but what do they care? Just be advised that you will pay for the life/disability insurance and they will NOT approve you if you actually have the audacity to need to claim.