KN
Kevin N
1 reviews | Active since Mar 2011
05 Oct 2021, 20:00
Standard Bank - Betty Mlambo - Inefficient - Non-responsive
After sending several enquiries relating to me trying to purchase flowers for my best friend, I reviewed Standard bank on Hellopeter. Betty Mlambo responded on 22 September 2021 apologizing for the delayed response, asked for information that I provided on the same day and she has not responded 13 days later. Standard bank is this how you continue to do business? Why does it take me posting on Hellopeter to get any response from you? Regards
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Standard Bank's replyOfficial
06 Oct 2021, 00:29Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply06 Oct 2021, 00:29
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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