1 reviews | Active since Sept 2014
Standard bank being standard bank
T Tankiso 16 reviews | Active since Sep 2014 17 Jan 2024 at 12:07 No feedback The 4th of January 2024, I spoke to one of your consultant re the request I had on my account and she told me the matter will be referred to the other department/branch for processing. Until this day, I'm still waiting for the feedback on the request. Her line is not receiving incoming calls **********) the call was around 12h30 on the 04.01.2024
From above review, your consultant phoned and referred me to the branch. Appointment was set up with the banker but she couldn't help because she was prepared, didn't know how to assist. She promised to call me once she knows what to do and she hasn't phoned me. I was at the branch on Tuesday, 23.01 it is Thursday, 25.01 today. I wish I could complain about the service but there isn't any to complain about.
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
While you are at it check this request ***)that has been pending for over a month now.
While you are at it check this request ***)that has been pending for over a month now.
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***