DC
Devin C

1 reviews | Active since Nov 2013

12 Aug 2022, 11:13

Standard Bank being *******

Another day, another ****ty customer service experience from standard bank.

Paid $20 000 US last week - small error in reference. Told 3 days for it be traced and allocated, provided proof of payment etc etc.

Day 5 - no responses to emails. No idea why I bother continuing with these useless people.

Email contact only.

0
Replies (1)
Standard Bank
Standard Bank's reply12 Aug 2022, 11:16
Official
Good day Devin 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
***