SR
Suvir R

1 reviews | Active since Dec 2016

20 Jun 2021, 13:38

Standard Bank being ridiculous

During a pandemic Standard Bank wants my 69 year old mum and 74 year old dad to go into a branch in order to submit their ID's, marriage certificate and proof of address. There is no way to email it or submit it via their online banking facilities. Utter *******!

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Replies (1)
Standard Bank
Standard Bank's reply20 Jun 2021, 20:49
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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