BS
Bianca S
1 reviews | Active since Oct 2019
27 Feb 2023, 15:20
STANDARD BANK BEDFORDVIEW CENTRE- DISASTER
No solution, its nearly close of business and I still dont have my money in my account, that was taken without my consent - after spending an hour with the consultant, I still dont have my money in my account- he hasn't called with feedback - Lat month I went to the Alberton branch with the same problem but they were able to assist, so how does the branch that I registered at fail to assist me
Helpful (0)
Replies (14)0
Replies (14)
Standard Bank's replyOfficial
27 Feb 2023, 15:24Dear Bianca
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2023, 15:24
Official
Dear Bianca
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
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Bianca S's updateReviewer Update
27 Feb 2023, 16:12How so, when my money is not in my account as yet?
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Bianca S's update27 Feb 2023, 16:12
Reviewer Update
How so, when my money is not in my account as yet?
Standard Bank's replyOfficial
27 Feb 2023, 16:14Dear Bianca
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Feb 2023, 16:14
Official
Dear Bianca
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
BS
Bianca S's updateReviewer Update
28 Feb 2023, 10:28So I was told , within the business hours I would be assisted- still nothing done- can you do me a favour and please cancel my Standard Bank account with effect 01/03/2023 - reason- worst bank ever
thank you
thank you
BS
Bianca S's update28 Feb 2023, 10:28
Reviewer Update
So I was told , within the business hours I would be assisted- still nothing done- can you do me a favour and please cancel my Standard Bank account with effect 01/03/2023 - reason- worst bank ever
thank you
thank you
Standard Bank's replyOfficial
28 Feb 2023, 12:17Hi Bianca
This is not the level of service we strive for. We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Feb 2023, 12:17
Official
Hi Bianca
This is not the level of service we strive for. We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for. We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
BS
Bianca S's updateReviewer Update
28 Feb 2023, 14:45Really Disappointing- please make sure the account is cancelled by end of the month thank you
BS
Bianca S's update28 Feb 2023, 14:45
Reviewer Update
Really Disappointing- please make sure the account is cancelled by end of the month thank you
Standard Bank's replyOfficial
28 Feb 2023, 14:56Good day Bianca
Thank you for writing back to us.
We will share the feedback above with the consultant currently dealing the matter.
Please be on the lookout for our further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share the feedback above with the consultant currently dealing the matter.
Please be on the lookout for our further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Feb 2023, 14:56
Official
Good day Bianca
Thank you for writing back to us.
We will share the feedback above with the consultant currently dealing the matter.
Please be on the lookout for our further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for writing back to us.
We will share the feedback above with the consultant currently dealing the matter.
Please be on the lookout for our further communication.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
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Bianca S's updateReviewer Update
01 Mar 2023, 09:18SO this is how we get treated by Standard bank- No feedback on my issue or my money that I want reversed ?????? why ???
BS
Bianca S's update01 Mar 2023, 09:18
Reviewer Update
SO this is how we get treated by Standard bank- No feedback on my issue or my money that I want reversed ?????? why ???
Standard Bank's replyOfficial
01 Mar 2023, 09:24 Hi Bianca
We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Mar 2023, 09:24
Official
Hi Bianca
We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
We understand your frustration and are here to help. We will get out team to contact you.
Kindest regards
Standard Bank Hello Peter Team
***
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Bianca S's updateReviewer Update
01 Mar 2023, 09:36Stop responding to get rid of me, and actually sort the issue out already- this is really annoying me and frustrating me more
BS
Bianca S's update01 Mar 2023, 09:36
Reviewer Update
Stop responding to get rid of me, and actually sort the issue out already- this is really annoying me and frustrating me more
Standard Bank's replyOfficial
01 Mar 2023, 10:27Hi Bianca
Our team will contact you. We apologise for the delay.
Kindest regards, Standard Bank Hello Peter Team ***
Our team will contact you. We apologise for the delay.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply01 Mar 2023, 10:27
Official
Hi Bianca
Our team will contact you. We apologise for the delay.
Kindest regards, Standard Bank Hello Peter Team ***
Our team will contact you. We apologise for the delay.
Kindest regards, Standard Bank Hello Peter Team ***
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Bianca S's updateReviewer Update
01 Mar 2023, 10:37The same team that hasn't gotten back to me?
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Bianca S's update01 Mar 2023, 10:37
Reviewer Update
The same team that hasn't gotten back to me?
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Bianca S's updateReviewer Update
01 Mar 2023, 10:42Please cancel my account
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Bianca S's update01 Mar 2023, 10:42
Reviewer Update
Please cancel my account
Standard Bank's replyOfficial
01 Mar 2023, 12:23Hi Bianca
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply01 Mar 2023, 12:23
Official
Hi Bianca
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***