KT
Khuselwa T
1 reviews | Active since Oct 2017
21 Jul 2021, 14:02
Standard Bank Bayside understaffed.
I am currently inside the branch at Bayside Mall. I have been waiting in the queue for 40min. Am here to just collect a card but it seems there are only 3 people working here today. This is such an inconvenience as my lunch hour is nearly up. Why is the bank (essential services) understaffed? Furthermore I am told there is a fee of R450 if I want the option to have my card delivered to me. This is the pits. I am beyond irritated at this stage.
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Standard Bank's replyOfficial
22 Jul 2021, 02:38Hello Khuselwa Tom
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply22 Jul 2021, 02:38
Official
Hello Khuselwa Tom
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***