NM
Nkhensani M

1 reviews | Active since Aug 2015

20 Feb 2017, 13:45

Standard Bank Banking app/FROZEN ACCOUNTS ETC

<p>This Bank is the worst bank in the WORLD. </p> <p>MY ACCOUNTS WERE FROZEN DUE TO FICA AND AS SOON THEY WERE FROZEN I WENT TO THE BRANCH AND I HANDED IN ALL THE NECESSARY DOCUMENTS. BUT TO THIS DAY NOTHING IS WORKING. FROM MY BANKING APP TO MY INTERNET BANKING. I AM SO TRAUMATISED BY THIS BANK. EVERY MONTH THEY PULL STANTS AND THE CUSTOMER SERVICE PEOPLE ARE SO RUDE,</p> <p>I HAVE BEEN BANKING WITH THIS BANK FOR YEARS NOW AND I REGRET EVER MAKING A CHANGE. </p> <p>I HAVE BEEN CALLING THE CALL CENTRE AND I WAS TOLD SOMEONE FROM THE IT WILL CONTACT ME. TO THIS DAY DOLOLO NO ONE HAS CALLED ME. HOW AM I SUPPOSE TO MAKE TRANSFERS AND PAYMENTS? </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply21 Feb 2017, 09:27
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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