LM
Lebogang M
1 reviews | Active since Oct 2020
03 Nov 2020, 11:27
Standard bank bad treatment
I was at standard bank jubilee mall hammanskraal with a new born baby and I wanted the banks stamp and the security guard refused and told me to stand on the long queue with a baby for just a stamp that takes my only fee minutes and due to the pandemic I cannot stand on a long queue with a new born baby
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Replies (2)
Standard Bank's replyOfficial
03 Nov 2020, 12:35Good day Lebogang,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply03 Nov 2020, 12:35
Official
Good day Lebogang,
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's replyOfficial
05 Nov 2020, 17:32Good day Lebogang,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
kindly note that a response email has been sent to you on the 05/10/2020.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
kindly note that a response email has been sent to you on the 05/10/2020.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Standard Bank's reply05 Nov 2020, 17:32
Official
Good day Lebogang,
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
kindly note that a response email has been sent to you on the 05/10/2020.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre
Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.
kindly note that a response email has been sent to you on the 05/10/2020.
We apologize for the inconvenience and undue frustration, this has caused.
Kind regards
Complaints Resolution Centre