Standard Bank bad services in private banking

I have been a standard bank customer for almost 15 years, with the last 5 years as a private banker. I am exposed to those high monthly fees to access private banking services. But to date, I have not enjoyed every moment, and I will not recommend anyone to join this type of banking. Standard bank is just misleading us and taking our money for absolutely nothing. You are always dealing with account errors, and account miscalculations, while a private banker is there, you must still try to resolve those issues on your own. "how is this private"