1 reviews | Active since Mar 2015
Standard Bank bad services costing us money
Last week i bought electricity using the Standard Bank app. It duplicated the transaction which ****** me of my cash. <br> <br> I paid myself from from my company as a direct transfer Standard to Standard. I made the payment at 10am in the morning. It arrived in my bank 36 hours later. <br> <br> As a result a debit order bounced and Standard Bank took penalties, even though Standard Bank already had the use of the money. <br> <br> By means of e-filing I had to set up PAYE payments using FNB and Standard Bank. The FNB transactions went through with no problems. Standard bank transactions did not and they blamed SARS. Yet I processed all the transactions within an hour of each other. <br> <br> For the past 3 months I have made 10 calls complaining. No one is prepared to pay the damages on Standard Bank's constant failure to perform. <br> <br> During the past week. I have received 3 sms's for system failure. <br> <br> Standard Bank you have to pay the damages that you are causing.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
