1 reviews | Active since Feb 2012
Standard Bank Bad Service toward Loyal Credit Clients who need good service!
I had to give a star when never gave me option to give no stars.
Standard bank staff harassed me daily during November and December 2022 to where lost temp work as result of so many calls and texts had to check, while they threatened me constantly, no form of any curtsey or empathy as to what we have endured personally more than other family's before during AND after covid where the banks abuse the estates and legacies of familys.
So we asked for a payment holiday and get rampaged further making the process more difficult than Standard Bank makes it to GET a credit card or offer you a loan which they kept offering me increases to limit which I declined, to make further it turns out AGAINST MY CHARACTER and WILL OR CONSENT they added a overdraft to lure me into more debt...
Not once did they even call to say hey can we offer you as our loyal client a payment holiday?
This continue over Christmas the *******s!
Today even after telling them we only get work and paid again to pay off the card in FULL in MARCH 2023 and NEED A PAYMENT HOLIDAY, after just one month the issued me a sms today, since their staff are disrespectful and unwilling to assist with better service since we have no money to call or read emails! Having had to cancel all our accounts in making more effort than others in our situation to make payment best we can.
This causes me pain and suffering !
Today over R608.64 the threat from Standard Bank and bullying behavior was that handed over to M****ber Inc Attorneys.
They show lazy attitude and nerve to still say CALL US or EMAIL us when we bladdy have no access per telling them to these channels and we expect to speak to a Senior Manager, Director or CEO as this is pathetic low life service and inhuman given my long good record, we will be leaving and would like to post via journalists a front page article per this **** level of treatment untoward myself.
We urge anyone with Standard Bank cards and who are struggling to investigate another banks service to take over your credit and cancel all accounts and Standard Bank like we will be doing! The bank is responsible for its own legal services not me due to its bad service in placing me overdraft with zero warning!!!!!! Therefor is wasting its braggadocio status on attorneys instead of the fees it paid attorneys could have helped me on credit insurance pay off my cards!!!
Evil incarnate
Have a blessed day
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be investigating and providing you with feedback.
Regards,
Standard Bank Hello Peter Team
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This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be investigating and providing you with feedback.
Regards,
Standard Bank Hello Peter Team
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