HS
Hendrik S
1 reviews | Active since Jun 2022
27 Jun 2024, 07:38
Standard bank bad service to clients
Standard Bank bond account *** ...I switched banks already due bad service from standard bank to a different bank and a better interest rate!
After closing the Standard bank accounts I sent email on email for a statement how Standard bank worked out the settlement amount and I realised they took R1000 on my Account were I was payed even in advance.
I asked weeks on Email for corosponce but nothing at all til now..
Stay away from Standard quality and consumer care is not there...
I'm still waiting for my Statement and still nothing received after week's of email...
I want answers were did the R 1000 go and for wat purpose and were is the money I paid in advance.?
Helpful (0)
Replies (11)0
Replies (11)
Standard Bank's replyOfficial
27 Jun 2024, 08:08Hi Hendrik
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jun 2024, 08:08
Official
Hi Hendrik
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
HS
Hendrik S's updateReviewer Update
27 Jun 2024, 09:31Good day
I'm waiting for your Telephone call?
ITS 9:30 AND NOTHING! IS IT GOING TO BE LIKE ALWAYS SORRY ABOUT THE INCONVENIENCE???
I WILL MAKE AND POST STANDARD BANK ON ALL SOCIAL MEDIA PLATFORMS....
PHONE ME I'M WAITING FOR WEEKS NOW...
I'm waiting for your Telephone call?
ITS 9:30 AND NOTHING! IS IT GOING TO BE LIKE ALWAYS SORRY ABOUT THE INCONVENIENCE???
I WILL MAKE AND POST STANDARD BANK ON ALL SOCIAL MEDIA PLATFORMS....
PHONE ME I'M WAITING FOR WEEKS NOW...
HS
Hendrik S's update27 Jun 2024, 09:31
Reviewer Update
Good day
I'm waiting for your Telephone call?
ITS 9:30 AND NOTHING! IS IT GOING TO BE LIKE ALWAYS SORRY ABOUT THE INCONVENIENCE???
I WILL MAKE AND POST STANDARD BANK ON ALL SOCIAL MEDIA PLATFORMS....
PHONE ME I'M WAITING FOR WEEKS NOW...
I'm waiting for your Telephone call?
ITS 9:30 AND NOTHING! IS IT GOING TO BE LIKE ALWAYS SORRY ABOUT THE INCONVENIENCE???
I WILL MAKE AND POST STANDARD BANK ON ALL SOCIAL MEDIA PLATFORMS....
PHONE ME I'M WAITING FOR WEEKS NOW...
Standard Bank's replyOfficial
27 Jun 2024, 09:49Hi Hendrik
Please note that our team will contact you.
Please note that our team will contact you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jun 2024, 09:49
Official
Hi Hendrik
Please note that our team will contact you.
Please note that our team will contact you.
Kindest regards,
Standard Bank Hello Peter Team
HS
Hendrik S's updateReviewer Update
27 Jun 2024, 09:51Hi Standard Bank Team
When will you contact me ? When it's Judgment day?
I'm waiting!
I need my statement on the bond account I had with Standard bank....
When will you contact me ? When it's Judgment day?
I'm waiting!
I need my statement on the bond account I had with Standard bank....
HS
Hendrik S's update27 Jun 2024, 09:51
Reviewer Update
Hi Standard Bank Team
When will you contact me ? When it's Judgment day?
I'm waiting!
I need my statement on the bond account I had with Standard bank....
When will you contact me ? When it's Judgment day?
I'm waiting!
I need my statement on the bond account I had with Standard bank....
Standard Bank's replyOfficial
27 Jun 2024, 09:55Good day Hendrik
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jun 2024, 09:55
Official
Good day Hendrik
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
HS
Hendrik S's updateReviewer Update
27 Jun 2024, 10:01Its being weeks now....
No more time Standard bank Service's is up to straigh faward ****.....
Unemployment is high.... Employ people who is willing to work ...
Because it looks like the Source of employment is missing at Standards Bank...
No more time Standard bank Service's is up to straigh faward ****.....
Unemployment is high.... Employ people who is willing to work ...
Because it looks like the Source of employment is missing at Standards Bank...
HS
Hendrik S's update27 Jun 2024, 10:01
Reviewer Update
Its being weeks now....
No more time Standard bank Service's is up to straigh faward ****.....
Unemployment is high.... Employ people who is willing to work ...
Because it looks like the Source of employment is missing at Standards Bank...
No more time Standard bank Service's is up to straigh faward ****.....
Unemployment is high.... Employ people who is willing to work ...
Because it looks like the Source of employment is missing at Standards Bank...
HS
Hendrik S's updateReviewer Update
27 Jun 2024, 11:28Standard bank team !
Are you still sorry about the inconvenience and not coming back to me!
It's 11:26 and still no phone call...
I read Standard Banks reviews...poor poor poor service ....
I WANT MY STATEMENT ON MY MORTGAGE THAT IS CLOSED!
IT'S BEING WEEKS NOW... ALMOST A WHOLE MONTH....
POOR POOR SERVICE !! I GIVE YOU TILL 12:00PM TODAY 27 JUNE 2024 TO CONTACT ME .... SOCIAL MEDIA IS HUGE...!
Are you still sorry about the inconvenience and not coming back to me!
It's 11:26 and still no phone call...
I read Standard Banks reviews...poor poor poor service ....
I WANT MY STATEMENT ON MY MORTGAGE THAT IS CLOSED!
IT'S BEING WEEKS NOW... ALMOST A WHOLE MONTH....
POOR POOR SERVICE !! I GIVE YOU TILL 12:00PM TODAY 27 JUNE 2024 TO CONTACT ME .... SOCIAL MEDIA IS HUGE...!
HS
Hendrik S's update27 Jun 2024, 11:28
Reviewer Update
Standard bank team !
Are you still sorry about the inconvenience and not coming back to me!
It's 11:26 and still no phone call...
I read Standard Banks reviews...poor poor poor service ....
I WANT MY STATEMENT ON MY MORTGAGE THAT IS CLOSED!
IT'S BEING WEEKS NOW... ALMOST A WHOLE MONTH....
POOR POOR SERVICE !! I GIVE YOU TILL 12:00PM TODAY 27 JUNE 2024 TO CONTACT ME .... SOCIAL MEDIA IS HUGE...!
Are you still sorry about the inconvenience and not coming back to me!
It's 11:26 and still no phone call...
I read Standard Banks reviews...poor poor poor service ....
I WANT MY STATEMENT ON MY MORTGAGE THAT IS CLOSED!
IT'S BEING WEEKS NOW... ALMOST A WHOLE MONTH....
POOR POOR SERVICE !! I GIVE YOU TILL 12:00PM TODAY 27 JUNE 2024 TO CONTACT ME .... SOCIAL MEDIA IS HUGE...!
Standard Bank's replyOfficial
27 Jun 2024, 13:44Dear Hendrik
Our team is working on this matter.
Please be on the look out for further feedback.
Sorry for the delay caused in this regard.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter.
Please be on the look out for further feedback.
Sorry for the delay caused in this regard.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply27 Jun 2024, 13:44
Official
Dear Hendrik
Our team is working on this matter.
Please be on the look out for further feedback.
Sorry for the delay caused in this regard.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team is working on this matter.
Please be on the look out for further feedback.
Sorry for the delay caused in this regard.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
HS
Hendrik S's updateReviewer Update
27 Jun 2024, 14:25Oky so tell me ...... How long can it take to sent a Statement...
This is really really bad real...
This is really really bad real...
HS
Hendrik S's update27 Jun 2024, 14:25
Reviewer Update
Oky so tell me ...... How long can it take to sent a Statement...
This is really really bad real...
This is really really bad real...
Standard Bank's replyOfficial
27 Jun 2024, 14:37We will be in touch with further feedback Hendrik. Please be on the look out.
Standard Bank's reply27 Jun 2024, 14:37
Official
We will be in touch with further feedback Hendrik. Please be on the look out.
Standard Bank's replyOfficial
27 Jun 2024, 15:35Hi Hendrik
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply27 Jun 2024, 15:35
Official
Hi Hendrik
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team