EM
Ellen M

1 reviews | Active since Nov 2025

18 Nov 2025, 09:25

Standard Bank bad service

formally lodge a complaint regarding my bank account, which has been unjustifiably blocked for two years. Despite numerous attempts to resolve this matter, I have received no satisfactory explanation or assistance. This prolonged blockage has caused me significant financial inconvenience, emotional distress, and disruption to my daily life.

I request an immediate investigation into this matter, the urgent unblocking of my account, and appropriate compensation for the harm and inconvenience caused over this extended period.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2025, 09:38
Official
Dear Ellen

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
***