STANDARD BANK BAD SERVICE ASSISTANCE

Dear Standard Bank South Africa Ill keep this review clean, as this may be seen by other. For the better part of 3 weeks i have been trying to reset my OTP from sms to email. I am currently in the USA and CANT VISIT a branch. My sim card does not have international roaming. I tried calling the call center, yeah i have about 6 different numbers, each with a different excuse. This has run up some serious charges on my side..... Before i left, i visited your N1 City branch for advice. They never mentioned anything about this, but was quick to give me a number to call for when i want to change $ to Rand. So after 14 emails and about 8 calls i am still nowhere close to getting done what i need done, and that is to CHANGE by OTP without having to visit a BRANCH.

Look this is not service, this is not who and what i intend on spending my hard earned money on.

Please make contact with me on *** or i will close my bank account and stop my home loan application too. I will not tolerate bad business principles like these.