CS
Catherine S

1 reviews | Active since Aug 2015

06 Aug 2015, 14:44

Standard bank-BAD Service

September 2013 I closed my credit card account and received a paid up letter from Standard Bank..Late 2014 I started receiving telephone calls from attorneys saying I owe Standard Bank money on my credit card.<br> After numerous phone calls, e-mails and visits to the branch manager I have had no joy in correcting this problem. I am now black listed and cannot even take out a cell phone contract. I have logged a complaint with Standard Bank on several occasions and have had no feed back-this looks like a case of internal credit card ***** within Standard Bank! I am shocked that no one has had even tried to sort this out and it leaves me in a position to see that Standard Bank is covering up their own messes. This is totally outrageous and needs to be told to all the newspapers. I would really love to have some feedback from anyone who is capable of helping me in this situation please.

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Replies (1)
Standard Bank
Standard Bank's reply12 Aug 2015, 14:10
Official
Hello Media1,

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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