GR
Gerhard R

1 reviews | Active since Sept 2018

20 Sept 2018, 15:44

Standard bank bad service

Nedbank settled my standard bank loan. After that they another payment. When i go and see them they say they will pay back in 7 working days. After 7 days i phone them. They say there was a problem now its another 7days. They sent sms money wil be pay out on the 19th. Yesterday i phone them again and nothing. Today they tell me they will push for next week wendsday. Then its 21 days. I want my money with 21 days intrest.

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Replies (1)
Standard Bank
Standard Bank's reply21 Sept 2018, 11:37
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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