Standard Bank bad security for clients.

On 22 May 2025 my credit card was hacked, while I was speaking to the ***** department of Standard Bank another transaction went through. It was just a week before we left for Europe. The lady at ***** ordered me a new card and said I will have my new card before we left. This is now 2 July no card. I phoned the ***** department to find out what is going on with my case. They said out of goodwill they will give me 25% of the money ****** out of my account. When I went to the police station the 23rd of May, I was the third case in a week that was hacked of Standard Bank clients. Douglas is a small town if 3 people got hacked in this small town, then there must be a security problem at Standard Bank. I am going to move to another bank and close my Stanlib and Standard Bank accounts. I do not trust Standard Bank anymore, been with them for more than 25 years. But if this is how they treat their clients I have no faith in Standard Bank.