AG
Aileen G
1 reviews | Active since Aug 2020
17 Dec 2020, 11:57
Standard Bank bad handling of complaint
So I have received contact from Standard bank after my bad review, but six days later no resolve to my issue, the consultant is not answering my mails anymore. WHERE in this country do you get service these days? Which bank is better?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Dec 2020, 14:20Dear Aileen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2020, 14:20
Official
Dear Aileen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
AG
Aileen G's updateReviewer Update
17 Dec 2020, 15:30When Standard Bank?
AG
Aileen G's update17 Dec 2020, 15:30
Reviewer Update
When Standard Bank?
Standard Bank's replyOfficial
24 Dec 2020, 09:37Hello Aileen
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply24 Dec 2020, 09:37
Official
Hello Aileen
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was dealt accordingly.
Kind regards
Complaint Resolution Centre
***
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