PS
Paula S
1 reviews | Active since Feb 2023
22 Jun 2023, 21:33
Standard Bank bad faith
I was staff member for 25 years at Standard Bank and was promised special a interest rate of 4.5% even at retirement. I am retired now but they refuse to honour this commitment. I am very dissapointed. I gave half of my life to Standard Bank and they can't even keep a promise.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
23 Jun 2023, 07:17Dear Paula
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply23 Jun 2023, 07:17
Official
Dear Paula
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
26 Jun 2023, 12:42Dear Paula,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. May you advise on a suitable time for our team to contact you and assist with this matter.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. May you advise on a suitable time for our team to contact you and assist with this matter.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply26 Jun 2023, 12:42
Official
Dear Paula,
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. May you advise on a suitable time for our team to contact you and assist with this matter.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. May you advise on a suitable time for our team to contact you and assist with this matter.
We eagerly await your response.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's replyOfficial
26 Jun 2023, 15:08Dear Paula
We trust all is well, please note due to the attempts made to reach out to you we have exceeded our turn around time to ensure all complaints are successfully attended to.
This matter well ne closed however, we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
We trust all is well, please note due to the attempts made to reach out to you we have exceeded our turn around time to ensure all complaints are successfully attended to.
This matter well ne closed however, we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
Standard Bank's reply26 Jun 2023, 15:08
Official
Dear Paula
We trust all is well, please note due to the attempts made to reach out to you we have exceeded our turn around time to ensure all complaints are successfully attended to.
This matter well ne closed however, we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team
We trust all is well, please note due to the attempts made to reach out to you we have exceeded our turn around time to ensure all complaints are successfully attended to.
This matter well ne closed however, we do hope you will contact us if you still need any assistance. Kindest regards, Standard Bank Social Media Team