Standard Bank bad experience

I am at a point where I believe that standard bank might have the worst client services of all banks in SA. First of all I used to love the Facebook Messenger that you could use to talk to a banker, it worked fantastic. But now for the last 6 months if you try and use it they say services temporarily unavailable, I don't think 6 months is temporary??

Then last week I spoke to one of your call centre agents, who helped me very nicely, he then mentioned that I qualified for a credit card and asked if someone can give me a call regarding that, I received a sms on Wednesday from standard bank asking that if i would like to go ahed I need to reply with the number 1 to that sms and someone will be in contact with me. And so I did, today is Saturday, still no call from standard bank!?

Today I tried to transfer money to my Discovery bank account and the Standard bank app once again had technical problems!

I tried to swipe my card at 2 different shops And at both shops it said declined due to insufficient funds, which is not true and I even showed my banking app to the ladies at the till, and had to leave looking like someone that can afford to buy groceries.

I am really considering moving all my banking to Discovery bank!