TB
Tommy B

1 reviews | Active since Jan 2017

09 Feb 2024, 10:26

Standard bank bad customer services

Why do you have a business banker if they just ignore your emails, Standard bank is moving backwards, Standard Bank dont have customer services experience, They dont care about customer services, they are only there for the money

0
Replies (2)
Standard Bank
Standard Bank's reply09 Feb 2024, 10:45
Official
Hi Tommy

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 

Standard Bank
Standard Bank's reply12 Feb 2024, 15:36
Official
Hi Tommy

Thank you for taking our call. Thank you for confirming that the banker has contacted you. Please let us know once the account has been closed.

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team ***