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Ryno V

1 reviews | Active since Apr 2021

15 Sept 2021, 10:58

Standard Bank (Bad customer service)

Credit Card ( Bad Customer Service)

All my documents was send I was approved send my proof of employment and address more than 3 times still my application is not solved its been 8 days now and i still have not received even a message but when it comes to marketing they will call fast and waste your time but they cant even give a proper service and don't come with Covid excuses as they employers work from home very lazy and bad service how do i get someone to assist me on my credit card as i am calling i get put through and nobody answers i am giving up i hope standard bank realizes that if they dont pick up their socks they will lose me as a customer and many more.

Do we even get professional and awesome service anymore.

I don''t like standard bank anymore as they are full of lying employees

Still waiting for them to contact me

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Replies (1)
Standard Bank
Standard Bank's reply16 Sept 2021, 02:48
Official
Hello 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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