ZK
Zinhle K
1 reviews | Active since Aug 2016
23 May 2023, 13:12
Standard bank bad client service as usual
Dear Standard bank, Kindly get someone to call me back since no one in your call center is answering phone calls for weeks now waiting for someone to call me back, for clients that pay for such service, you are told you have bankers who don't even bother to contact you and answer your queries. Regards a paying client for better service than current one.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
23 May 2023, 13:19Hi Zinhle
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply23 May 2023, 13:19
Official
Hi Zinhle
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
24 May 2023, 14:39Hi Zinhle
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 May 2023, 14:39
Official
Hi Zinhle
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
