ZE
Zenobia E

1 reviews | Active since Jun 2017

06 Sept 2023, 09:11

Standard bank Bad

I am incredibly disappointed with the way Standard Bank has handled my ***** case. As a customer of 30 years, I expected better treatment during this challenging time. Their lack of responsiveness and empathy has only added to my stress, anxiety, and financial burden. It's disheartening to feel unsupported by a bank I've trusted for so long. I hope Standard Bank can reevaluate their approach to better assist customers in similar situations. I am 62 and I am the victim here just remember this and I am going to contact a lawyer because It a year already and I feel suicidal. and Standard Bank just send Automated mail afer mail and I am done Message from SAPS. Case registered on 2023-09-04 at STRAND Station. ref nr CAS 59/9/2023 - contact details: ***. Do NOT reply to this SMS.

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Replies (1)
Standard Bank
Standard Bank's reply06 Sept 2023, 09:17
Official
Good Day Zenobia

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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