1 reviews | Active since Jul 2015
Standard Bank
HelloPeter
Just wanted to inform you that since there automated response on the 14th of January 2025, I still have not had a decent response or feedback. This is an old tactic of Standard Bank. They mean if they ignore my messages and their gross negligence all is well, then they can once again issue the warrant of execution to lay claim to our home. Not once have these people had the decency to apologise for all the suffering and humiliation we have had to endure. No, it is so much easier to ignore, deny any accountability and blame the victims for their gross negligence. So since the 13th of December 2024 until now - we have not had any replies, responses or explanations and an updated rectified statement, but they can destroy our lives and nothing is done. This is totally unacceptable. So another month will pass and still no reply. Now you can understand why I have no time for this Bank
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
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This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
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The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
I am just replying to my previous message and the automated response from the Bank. After I specifically told this bank to reply via E-Mail, they had the cheek to phone me. This shows me how little the bank cares for customers. You do not tell them what to do, they do as they please. So I will keep you updated on this progress. Madelein
I am just replying to my previous message and the automated response from the Bank. After I specifically told this bank to reply via E-Mail, they had the cheek to phone me. This shows me how little the bank cares for customers. You do not tell them what to do, they do as they please. So I will keep you updated on this progress. Madelein
We have attempted to contact you but have been unable to connect.
To assist you further, please avail yourself for a phone call as we need to conduct proper authentications.
We appreciate your patience and look forward to your response.
Best regards,
Standard Bank Hello Peter Team
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We have attempted to contact you but have been unable to connect.
To assist you further, please avail yourself for a phone call as we need to conduct proper authentications.
We appreciate your patience and look forward to your response.
Best regards,
Standard Bank Hello Peter Team
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