MR
MADELEIN R
1 reviews | Active since Jul 2015
14 Jan 2025, 08:14
Standard Bank
Dear HelloPeter
I would just like to bring to your attention that I have had no response to my query from the Bank itself, the ignore our instructions to reply via email. If I don't write a review on HelloPeter - I don' get any response. I am also going claim damages for the humiliation, degradation, by the Bank sending Warrants of Execution to be signed at my place of work. The Bank is grossly negligent, and I have had enough of this type of treatment.
I will keep you updated.
Kindest regards Madelein
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
14 Jan 2025, 08:50Dear Madelein,
Please be assured that we deeply value your feedback and take your concerns very seriously.
We understand how important it is to maintain a high standard of service, and we deeply regret any shortcomings you may have encountered.
We are awaiting further feedback on this case and will reach out to you to share the outcome.
Kind regards
Standard Bank Hello Peter Team
***
Please be assured that we deeply value your feedback and take your concerns very seriously.
We understand how important it is to maintain a high standard of service, and we deeply regret any shortcomings you may have encountered.
We are awaiting further feedback on this case and will reach out to you to share the outcome.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jan 2025, 08:50
Official
Dear Madelein,
Please be assured that we deeply value your feedback and take your concerns very seriously.
We understand how important it is to maintain a high standard of service, and we deeply regret any shortcomings you may have encountered.
We are awaiting further feedback on this case and will reach out to you to share the outcome.
Kind regards
Standard Bank Hello Peter Team
***
Please be assured that we deeply value your feedback and take your concerns very seriously.
We understand how important it is to maintain a high standard of service, and we deeply regret any shortcomings you may have encountered.
We are awaiting further feedback on this case and will reach out to you to share the outcome.
Kind regards
Standard Bank Hello Peter Team
***
MR
MADELEIN R's updateReviewer Update
16 Jan 2025, 08:24The Standard Bank Team
I refer to your response of the 14th and would like you to tell me how long it will take for you reply to my queries, because according to the timeline of my email sent to your offices - it took a month before you even responded, and that was only after I contacted Hellopeter.
Madelein
I refer to your response of the 14th and would like you to tell me how long it will take for you reply to my queries, because according to the timeline of my email sent to your offices - it took a month before you even responded, and that was only after I contacted Hellopeter.
Madelein
MR
MADELEIN R's update16 Jan 2025, 08:24
Reviewer Update
The Standard Bank Team
I refer to your response of the 14th and would like you to tell me how long it will take for you reply to my queries, because according to the timeline of my email sent to your offices - it took a month before you even responded, and that was only after I contacted Hellopeter.
Madelein
I refer to your response of the 14th and would like you to tell me how long it will take for you reply to my queries, because according to the timeline of my email sent to your offices - it took a month before you even responded, and that was only after I contacted Hellopeter.
Madelein
Standard Bank's replyOfficial
16 Jan 2025, 09:24Dear Madelein
Apologies for the delayed response.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Jan 2025, 09:24
Official
Dear Madelein
Apologies for the delayed response.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kind regards
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
We will follow up with our team and we will be in touch.
Please be on the look out for further feedback.
Kind regards
Standard Bank Hello Peter Team
***