MW
Michelle W

1 reviews | Active since Apr 2022

20 Apr 2022, 16:52

Standard Bank

I received a call from one of Standard Bank's consultants (or whatever you call them) promoting a service. She was nice and professional at first, but I insisted I wasn't interested in the service. Even though I insisted I wasn't interested she carried on. Upon realizing I wouldn't relent, she hung up the phone. Who are you employing? Primary school learners? I have lived and dealt with various banking services all over the world and have never experienced such infantile, pathetic behaviour. If a customer says they're not interested, back off.

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Replies (1)
Standard Bank
Standard Bank's reply22 Apr 2022, 14:15
Official
 Hello Michelle

This is not the level of service we strive for.  We apologize for the inconvenience and undue frustration, this has caused. 

 A private reply was sent to you requesting further details. 

Kind Regards 

Standard Bank Help Centre 
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