NW
Nelius W
1 reviews | Active since Jul 2018
09 Jul 2020, 06:33
Standard bank
I've have changed my cell no before the lockdown in March this year. I gave back my company phone to my employer mid March. Up to now went to the Langenhovenpark Standard bank branch 5 times to have my no changed to my new no but still it haven't been updated. So the guy using my previous no recieves all my sms notifications. I've done the change at Capitec branch Langenhovenpark only once and all was sorted. Not happy about this.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
09 Jul 2020, 07:45Hello Nelius
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply09 Jul 2020, 07:45
Official
Hello Nelius
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
15 Jul 2020, 11:04Dear Nelius
As per our telephonic conversation, this matter is now resolved.
Kind regards
Complaint Resolution Centre
**********
***********
As per our telephonic conversation, this matter is now resolved.
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply15 Jul 2020, 11:04
Official
Dear Nelius
As per our telephonic conversation, this matter is now resolved.
Kind regards
Complaint Resolution Centre
**********
***********
As per our telephonic conversation, this matter is now resolved.
Kind regards
Complaint Resolution Centre
**********
***********